Onderwerp: Topcom WebR@cer852 + Tiscali ADSL

Bonjour, goeiendag, hello,

Par simplicité je vais écrire ce post en anglais, je le traduirai sur
demande.

Ik zal dit post in het engels schrijven maar ik kan het even vertalen op
annvraag.

I'm trying to help my brother-in-law with his Tiscali ADSL connection.

Windows XP (SP1) PC connected to Topcom Webr@cer 852 PSTN USB ADSL modem
with Tiscali ADSL service.

I've searched on previous posts in this group but most suggestions had
to do with drivers updates. I don't know what version he has and I'm not
sure it would help in this case, please read on.

The modem seems to be installed properly, I get a connection with IP
10.0.0.3, I can talk to the modem on IP 10.0.0.2. I can log in to the
admin screen where I can set the connection parameters. And this is
where I need help. I've tried various settings, nothing worked.

On the status screen, I get the following:
Firmware and other info..

ADSL Line Status: SHOWTIME
Downstream Data Rate: 3000 something
Upstream Data Rate: 128kbps

PPP Connection status: not connected.

The rest seems irrelevant since there is no connection, no IP, no DNS
etc.

Power LED is on steady, ADSL led is on steady. Data LED blinks from time
to time.

Diagnostic page says the following test failed: Test PPPoPvc 0 PPPOE
Connection.

My understanding of things is that the modem is hooked to the ADSL
network OK (ADSL LED on, status saying SHOWTIME) but authentication (if
required) seems to fail.

The line is PSTN and my brother-in-law got filters for each phone plug
in the house.

Am I supposed to get a connected status? If yes, should I use the
Tiscali username/password to connect, and if yes using which protocol
(PPPoE None, PPPoE LLC, PPPoE VC-Mux, PPPoA etc). I figure the VPI/VCI
are 8 and 35. Tried all PPPoE (not the PPPoA) with m.yname@tiscali.be

Should I use blank username and password?

When I dial the PPPoE on the computer, I get a 678 error, no response
from server which would make sense if the modem says it is not
connected.

I'm new to xDSL access (been using cable for a while now) and certainly
not used to the USB modems (why in the world didn't he get an ethernet
one :P) so any suggestions will be appreciated,

Eric

Reply by mail after cleaning up the underscores and nospam or to the NG.

Borremans Eric wrote:
>
> Am I supposed to get a connected status? If yes, should I use the
> Tiscali username/password to connect, and if yes using which protocol
> (PPPoE None, PPPoE LLC, PPPoE VC-Mux, PPPoA etc). I figure the VPI/VCI
> are 8 and 35. Tried all PPPoE (not the PPPoA) with m.yname@tiscali.be

The login is probably more login@TISCALI and uses PPPoE.


--
houghi
> How to ask questions on Usenet :
http://www.houghi.org/question
Take a look and pass the word.

> > Am I supposed to get a connected status? If yes, should I use the
> > Tiscali username/password to connect, and if yes using which protocol
> > (PPPoE None, PPPoE LLC, PPPoE VC-Mux, PPPoA etc). I figure the VPI/VCI
> > are 8 and 35. Tried all PPPoE (not the PPPoA) with m.yname@tiscali.be
>
> The login is probably more login@TISCALI and uses PPPoE.

So not the domain name but rather a provider name. Is the casing
important (I noticed you uppercased it all).

PPPoE, fine, but which one? PPPoE None?

Thanks for your suggestion, will try it this afternoon probably.

Once the modem connects, do I still need to dial up the PPPoE on the
computer or am I ready to go? I guess I'll see it when I try it .

Cheers,

Eric

Borremans Eric wrote:
>> > Am I supposed to get a connected status? If yes, should I use the
>> > Tiscali username/password to connect, and if yes using which protocol
>> > (PPPoE None, PPPoE LLC, PPPoE VC-Mux, PPPoA etc). I figure the VPI/VCI
>> > are 8 and 35. Tried all PPPoE (not the PPPoA) with m.yname@tiscali.be
>>
>> The login is probably more login@TISCALI and uses PPPoE.
>
> So not the domain name but rather a provider name. Is the casing
> important (I noticed you uppercased it all).

Sometime it does not work when you use lowercase, sometimes it does.
With upercase it always works. (At leas for the login and password part)
>
> PPPoE, fine, but which one? PPPoE None?

There normaly is only one. The other one is PPPoA
>
> Thanks for your suggestion, will try it this afternoon probably.
>
> Once the modem connects, do I still need to dial up the PPPoE on the
> computer or am I ready to go? I guess I'll see it when I try it .

When the modem has the connection, all should be OK. Perhaps you need to
change some settings in your networksetting. That should be explained in
the manual.

All I had to do was run 'adsl-setup' from Xterm and answer the
questions and the adsl-start and that was all. I am working with Linux
however, so that might be the reason why my instaltion was so only for
geeks. :-)

--
houghi
> How to ask questions on Usenet :
http://www.houghi.org/question
Take a look and pass the word.