On February 2, 2026, GoDaddy published a revised Universal Terms of Service Agreement (UTOS) that fundamentally changed the legal relationship between the company and its more than 21 million customers. The update – which took effect immediately, with no email notification – reclassifies every user as a “business customer,” rewrites dispute resolution from the ground up, expands GoDaddy’s indemnification rights, introduces sanctions screening, and adds new content and compliance provisions.

The B2B reclassification

The most widely discussed change is GoDaddy’s reclassification of all users as business customers.

The previous UTOS addressed users as “any individual or entity” without distinguishing between consumer and business use. The new version introduces a new definition of “business customer” that is very broad.

Under the new terms, anyone who registers a domain for any of the following purposes qualifies as a business customer:

- freelancing, consulting, or providing professional services,
- content creation, blogging, or social media influence,
- job seeking or career advancement,
- personal branding or reputation management,
- defensive domain registration (protecting a name or brand),
any activity that “directly or indirectly supports or facilitates economic activity”.

A new warranty disclaimer reinforces the classification: “You acknowledge that you are acquiring the Services for business, trade, or professional purposes and not for private, personal or household use.”

Bron: Algemene voorwaarden Godaddy