Onderwerp: "Extra Features" werken plots niet meer

Als ik inlog als Admin, bij bij "Extra Features" één van de volgende opdrachten gebruik, krijg ik continue een time-out. Hij laad de pagina dus niet. OS = Fedora Core 3, DA versie 1.25.5.

Complete Usage Statistics
Custom HTTPD Configurations
PHP SafeMode Configuration
AwStats Statistics
Administrator Settings
Licensing / Updates
Plugin Manager
Installatron Admin

Niets van bovenstaande werkt dus...

Herstart DirectAdmin eens.

it worx: er is ook een update van da beschikbaar

DA stoppen/starten reeds gedaan
geen resultaat

Mail naar Da wijst uit dat dit een connectieprobleem op poort 80 zou zijn. Er staat nochthans niets in de IP tables, en de firewall staat open op poort 80 (bvb telnet google.be 80 werkt perfect)

Stuk uit mail naar DA (hun antwoord)

1) That would likely be a ip binding issue. For both those pages, DA will bind to your server IP, and make an outoing httpd connection to a remote server to get the version numbers. So, either the connection isn't being made correctly, or there is a firewall blocking it.

If this is linux, try typing:

/sbi/service iptables stop


Wat ik gedaan heb...

[root@asterix ~]# service iptables stop
Flushing firewall rules: [ OK ]
Setting chains to policy ACCEPT: filter mangle nat [ OK ]
Unloading iptables modules: [ OK ]


[root@asterix ~]# telnet www.google.be 80
Trying 66.102.9.104...
Connected to www.google.be (66.102.9.104).
Escape character is '^]'.


Telnet werkt dus wel over poort 80...

Kan jouw server wel verbinding maken met deze remote server? Maw, is het geen netwerk probleem?

mihosnet...zal idd dit zijn...

[root@asterix ~]# ping www.google.be
PING www.l.google.com (66.102.9.147) 56(84) bytes of data.
64 bytes from 66.102.9.147: icmp_seq=0 ttl=245 time=23.9 ms
64 bytes from 66.102.9.147: icmp_seq=1 ttl=245 time=22.8 ms
64 bytes from 66.102.9.147: icmp_seq=2 ttl=245 time=22.7 ms
64 bytes from 66.102.9.147: icmp_seq=3 ttl=245 time=23.1 ms

--- www.l.google.com ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3002ms
rtt min/avg/max/mdev = 22.784/23.175/23.972/0.515 ms, pipe 2


[root@asterix ~]# ping www.directadmin.com
PING www.directadmin.com (66.51.122.131) 56(84) bytes of data.

--- www.directadmin.com ping statistics ---
7 packets transmitted, 0 received, 100% packet loss, time 5998ms

ping vanaf thuis van files.directadmin.com werkt ook niet btw. Surfen ernaar echter wel. Als ik die update doe, en tegelijk een tcpdump port 53 laat lopen zie ik er geen logs van...

Lijkt op softwareprobleem...

tcp dump poort 80 tijdens poging tot "Plugin Manager"

[root@asterix ~]# tcpdump port 80
tcpdump: verbose output suppressed, use -v or -vv for full protocol decode
listening on eth0, link-type EN10MB (Ethernet), capture size 96 bytes
01:04:06.310654 IP asterix.it2go.info.50027 > server01.fusion-ict.nl.http: S 343
231973:343231973(0) win 5840 <mss 1460,sackOK,timestamp 2360439430 0,nop,wscale
8>
01:04:06.323275 IP server01.fusion-ict.nl.http > asterix.it2go.info.50027: S 147
0341886:1470341886(0) ack 343231974 win 5840 <mss 1460>
01:04:06.323305 IP asterix.it2go.info.50027 > server01.fusion-ict.nl.http: . ack
1 win 5840
01:04:06.323355 IP asterix.it2go.info.50027 > server01.fusion-ict.nl.http: P 1:5
(4) ack 1 win 5840
01:04:06.335021 IP server01.fusion-ict.nl.http > asterix.it2go.info.50027: . ack
5 win 5840
01:04:06.335122 IP asterix.it2go.info.50027 > server01.fusion-ict.nl.http: P 5:8
4(79) ack 1 win 5840
01:04:06.347393 IP server01.fusion-ict.nl.http > asterix.it2go.info.50027: . ack
84 win 5840
01:04:06.349267 IP server01.fusion-ict.nl.http > asterix.it2go.info.50027: P 1:3
66(365) ack 84 win 5840
01:04:06.349277 IP server01.fusion-ict.nl.http > asterix.it2go.info.50027: F 366
:366(0) ack 84 win 5840
01:04:06.349398 IP asterix.it2go.info.50027 > server01.fusion-ict.nl.http: . ack
366 win 6432
01:04:06.349734 IP asterix.it2go.info.50027 > server01.fusion-ict.nl.http: F 84:
84(0) ack 367 win 6432
01:04:06.361138 IP server01.fusion-ict.nl.http > asterix.it2go.info.50027: . ack
85 win 5840
01:04:06.506705 IP asterix.it2go.info.50028 > 196.70-85-24.reverse.theplanet.com
.http: S 346223294:346223294(0) win 5840 <mss 1460,sackOK,timestamp 2360439626 0
,nop,wscale 8>
01:04:06.644179 IP 196.70-85-24.reverse.theplanet.com.http > asterix.it2go.info.
50028: S 874662:874662(0) ack 346223295 win 5792 <mss 1460,sackOK,timestamp 5923
2345 2360439626,nop,wscale 0>
01:04:06.644204 IP asterix.it2go.info.50028 > 196.70-85-24.reverse.theplanet.com
.http: . ack 1 win 23 <nop,nop,timestamp 2360439763 59232345>
01:04:06.644276 IP asterix.it2go.info.50028 > 196.70-85-24.reverse.theplanet.com
.http: P 1:5(4) ack 1 win 23 <nop,nop,timestamp 2360439763 59232345>
01:04:06.780389 IP 196.70-85-24.reverse.theplanet.com.http > asterix.it2go.info.
50028: . ack 5 win 5792 <nop,nop,timestamp 59232358 2360439763>
01:04:06.780424 IP asterix.it2go.info.50028 > 196.70-85-24.reverse.theplanet.com
.http: P 5:75(70) ack 1 win 23 <nop,nop,timestamp 2360439900 59232358>
01:04:06.917098 IP 196.70-85-24.reverse.theplanet.com.http > asterix.it2go.info.
50028: . ack 75 win 5792 <nop,nop,timestamp 59232372 2360439900>

===========================
tcp dump poort 80 tijdens poging tot "Licensing / Updates"

[root@asterix directadmin]# tcpdump port 80
tcpdump: verbose output suppressed, use -v or -vv for full protocol decode
listening on eth0, link-type EN10MB (Ethernet), capture size 96 bytes
01:19:28.401777 IP asterix.it2go.info.50029 > ip-66-51-122-131.tera-byte.com.http: S 1310552835:1310552835(0) win 5840 <mss 1460,sackOK,timestamp 2361361661 0,nop,wscale 8>
01:19:28.541933 IP ip-66-51-122-131.tera-byte.com.http > asterix.it2go.info.50029: S 4021733950:4021733950(0) ack 1310552836 win 5840 <mss 1460,nop,wscale 2>
01:19:28.541949 IP asterix.it2go.info.50029 > ip-66-51-122-131.tera-byte.com.http: . ack 1 win 23
01:19:28.542091 IP asterix.it2go.info.50029 > ip-66-51-122-131.tera-byte.com.http: P 1:5(4) ack 1 win 23
01:19:28.681267 IP ip-66-51-122-131.tera-byte.com.http > asterix.it2go.info.50029: . ack 5 win 1460
01:19:28.681322 IP asterix.it2go.info.50029 > ip-66-51-122-131.tera-byte.com.http: P 5:68(63) ack 1 win 23
01:19:28.820850 IP ip-66-51-122-131.tera-byte.com.http > asterix.it2go.info.50029: . ack 68 win 1460

7 packets captured
7 packets received by filter
0 packets dropped by kernel
[root@asterix directadmin]#


===========================
http://help.directadmin.com/item.php?id=29
Dit ook reeds geprobeerd...

[root@asterix directadmin]# wget -O update.tar.gz https://www.directadmin.com/cgi-bin/...d=xxx\&lid=yyy
--01:20:52-- https://www.directadmin.com/cgi-bin/...id=xxx&lid=yyy
=> `update.tar.gz'
Resolving www.directadmin.com... 66.51.122.131
Connecting to www.directadmin.com[66.51.122.131]:443... connected.

Hello,

For versin in the licenses page, the equivalent command with wget would be:

wget --bind-address=1.2.3.4 http://www.directadmin.com/ver.php

where 1.2.3.4 is your license IP address.

Normaly the issue is the IP isn't valid or isn't routed correctly, but give the above command a try and see if it works or not.

Thank you,

John


[root@asterix ~]# wget --bind-address=62.213.199.166 http://www.directadmin.com/ver.php
--10:13:49-- http://www.directadmin.com/ver.php
=> `ver.php'
Resolving www.directadmin.com... 66.51.122.131
Connecting to www.directadmin.com[66.51.122.131]:80... connected.
HTTP request sent, awaiting response...
[root@asterix ~]#

I had to stop that http request manually, it didn't do a thing...

Niemand van hier die mij kan helpen?

Hello,

And that would by why the licensing and plugin pages timeout.
You'll want to contact your datacenter to see what the issue is.
It might be a routing issue somewhere, I'm not too sure.

Thank you,

John

MAW kan iemand voor mij eens kijken of er een routing probleem is (bvb hoe lopen jullie tracerts naar files.directadmin.com etc?)

van thuis uit wil niet (glasvezel in Eindhoven) vanuit het dc vanaf server met DA:

traceroute to files.directadmin.com (199.237.54.170), 30 hops max, 38 byte packets
1 red-s24core1.easyhosting.nl (213.247.61.1) 0.558 ms 0.455 ms 0.442 ms
2 213.247.42.1 (213.247.42.1) 1.066 ms 0.629 ms 0.614 ms
3 g0-2-245.core01.ams03.atlas.cogentco.com (130.117.23.197) 2.614 ms 2.562 ms 1.141 ms
4 verio.ams03.atlas.cogentco.com (130.117.1.70) 1.508 ms 1.849 ms 2.909 ms
5 p16-2-3-3.r21.asbnva01.us.bb.verio.net (129.250.5.87) 91.102 ms 92.315 ms 90.885 ms
MPLS Label=477314 CoS=5 TTL=1 S=0
6 * * *
7 * * *
8 ge-1-2.a02.bcrtfl01.us.da.verio.net (129.250.28.137) 117.490 ms 117.721 ms 116.553 ms
9 130.94.245.254 (130.94.245.254) 117.033 ms 117.012 ms 117.093 ms
10 199.237.54.170 (199.237.54.170) 117.765 ms 118.366 ms 119.347 ms

Dus we zouden hier weldegelijk kunnen spreken over een routingprobleem dan?

tja, daar kan ik niet op antwoorden want daar heb ik geen verstand van. trace route op m'n glasvezel werkt zowiezo nergens heen, maar via het Rokscom netwerk gaat het wel.

hier ook nog via Neoworld:
traceroute to files.directadmin.com (199.237.54.170), 30 hops max, 38 byte packets
1 0-0-0-fe-neoworld.e-dentify.net (194.126.173.1) 0.555 ms 0.501 ms 1.421 ms
2 router02.swiftnoc.com (194.126.172.2) 1.015 ms 0.524 ms 0.966 ms
3 g5-2-2-258.core01.ams03.atlas.cogentco.com (130.117.241.57) 2.188 ms 1.605 ms 1.760 ms
4 verio.ams03.atlas.cogentco.com (130.117.1.70) 1.904 ms 2.096 ms *
5 * * *
6 * * *
7 ge-1-2.a02.bcrtfl01.us.da.verio.net (129.250.28.137) 121.803 ms 122.472 ms 121.544 ms
8 130.94.245.254 (130.94.245.254) 122.366 ms 122.091 ms 122.120 ms
9 199.237.54.170 (199.237.54.170) 121.826 ms 121.688 ms 121.649 ms