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  1. #1
    Peter Jensen
    Contact belgacom.be?
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    Thread Starter

    Contact belgacom.be?

    Hi,

    How is it possible, as a Dane, to get in contact with belgacom.be? My
    problem is that "tracert ww.arceurope.com" stops at belbone.be !!!

    Is it possible to sent an email? If yes, email address? If I go to
    www.belgacom.be it is possible to find a usefull telephone number. I need to
    speak to an expert.

    Hope someone can help me.



  2. #2
    wierben
    Contact belgacom.be?
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    Re: Contact belgacom.be?

    "Peter Jensen" <peter1969@removemeofir.dk> schreef in bericht
    news:4418182f$0$196$edfadb0f@dread16.news.tele.dk. ..

    > Is it possible to sent an email? If yes, email address? If I go to
    > www.belgacom.be it is possible to find a usefull telephone number. I need
    > to speak to an expert.



    080022800 (belgacom) / 080022312 (skynet)



  3. #3
    felis
    Contact belgacom.be?
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    Thread Starter

    Re: Contact belgacom.be?

    "wierben" <wierben@nospam.be> schreef in bericht
    news:44182b44$0$16290$ba620e4c@news.skynet.be...
    > "Peter Jensen" <peter1969@removemeofir.dk> schreef in bericht
    > news:4418182f$0$196$edfadb0f@dread16.news.tele.dk. ..
    >
    >> Is it possible to sent an email? If yes, email address? If I go to
    >> www.belgacom.be it is possible to find a usefull telephone number. I need
    >> to speak to an expert.

    >
    >
    > 080022800 (belgacom) / 080022312 (skynet)
    >

    Which are useful numbers if you are calling from within Belgium
    An international number is +32 2 202 41 11 (I don't know how long it will
    take to get an expert on the line :-)

    Leo



  4. #4
    houghi
    Contact belgacom.be?
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    Thread Starter

    Re: Contact belgacom.be?

    ["Followup-To:" header set to be.telecom.]
    Peter Jensen wrote:
    > Hi,
    >
    > How is it possible, as a Dane, to get in contact with belgacom.be? My
    > problem is that "tracert ww.arceurope.com" stops at belbone.be !!!


    If it stops at belbone, why contact belgacom?

    > Is it possible to sent an email? If yes, email address? If I go to
    > www.belgacom.be it is possible to find a usefull telephone number. I need to
    > speak to an expert.


    Just curious, what is the problem? It is common practice not to let
    traceroutes pass for whatever reason.

    --
    houghi Please do not toppost http://houghi.org
    Roses are #FF0000, Violets are #0000FF,
    All my base are belong to you. Happy Valentine.

  5. #5
    Exclusief
    Contact belgacom.be?
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    Thread Starter

    Re: Contact belgacom.be?

    Peter Jensen wrote:
    > Hi,
    >
    > How is it possible, as a Dane, to get in contact with belgacom.be? My
    > problem is that "tracert ww.arceurope.com" stops at belbone.be !!!
    >
    > Is it possible to sent an email? If yes, email address? If I go to
    > www.belgacom.be it is possible to find a usefull telephone number. I need to
    > speak to an expert.
    >
    > Hope someone can help me.
    >
    >


    For your problem I'd try contacting the belbone/skynet Network
    Operations Center at +32 2 547 51 51
    else maybe +32 2 547 51 60

  6. #6
    houghi
    Contact belgacom.be?
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    Thread Starter

    Re: Contact belgacom.be?

    ["Followup-To:" header set to be.telecom.]
    Exclusief wrote:
    > Peter Jensen wrote:
    >> Hi,
    >>
    >> How is it possible, as a Dane, to get in contact with belgacom.be? My
    >> problem is that "tracert ww.arceurope.com" stops at belbone.be !!!

    <snip>
    > For your problem I'd try contacting the belbone/skynet Network
    > Operations Center at +32 2 547 51 51
    > else maybe +32 2 547 51 60


    I still don't understand why to contact skynet when it stops at Belbone.
    I would contact Belbone.
    --
    houghi Please do not toppost http://houghi.org
    Roses are #FF0000, Violets are #0000FF,
    All my base are belong to you. Happy Valentine.

  7. #7
    Philip Paeps
    Contact belgacom.be?
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    Thread Starter

    Re: Contact belgacom.be?

    Peter Jensen <peter1969@removemeofir.dk> wrote:
    > How is it possible, as a Dane, to get in contact with belgacom.be? My
    > problem is that "tracert ww.arceurope.com" stops at belbone.be !!!


    It probably makes more sense to contact belbone, which are, indeed, in some
    obscure way related to Belgacom. If you try to contact Belgacom on a sales
    number, they're likely to get a bit confused.

    > Is it possible to sent an email? If yes, email address?


    I assume that you have used the traditional means of trying to find contact
    details about (possible) routing issues? You have checked in RIPE who is
    responsible for the address space, and tried all those contacts?

    > If I go to www.belgacom.be it is possible to find a usefull telephone
    > number. I need to speak to an expert.


    Experts prefer not to put their phone numbers on the sales and marketing
    platforms of the companies who employ them. They have better things to do
    than answering calls.

    > Hope someone can help me.


    Not directly.

    - Philip

    --
    Philip Paeps Please don't email any replies
    philip@paeps.cx I follow the newsgroup.

    BOFH Excuse #95:
    Pentium FDIV bug

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