Contact belgacom.be?

[Peter Jensen]

Hi,

How is it possible, as a Dane, to get in contact with belgacom.be? My
problem is that "tracert ww.arceurope.com" stops at belbone.be !!!

Is it possible to sent an email? If yes, email address? If I go to
www.belgacom.be it is possible to find a usefull telephone number. I need to
speak to an expert.

Hope someone can help me.

[wierben]

"Peter Jensen" <peter1969@removemeofir.dk> schreef in bericht
news:4418182f$0$196$edfadb0f@dread16.news.tele.dk. ..

> Is it possible to sent an email? If yes, email address? If I go to
> www.belgacom.be it is possible to find a usefull telephone number. I need
> to speak to an expert.


080022800 (belgacom) / 080022312 (skynet)

[felis]

"wierben" <wierben@nospam.be> schreef in bericht
news:44182b44$0$16290$ba620e4c@news.skynet.be...
> "Peter Jensen" <peter1969@removemeofir.dk> schreef in bericht
> news:4418182f$0$196$edfadb0f@dread16.news.tele.dk. ..
>
>> Is it possible to sent an email? If yes, email address? If I go to
>> www.belgacom.be it is possible to find a usefull telephone number. I need
>> to speak to an expert.
>
>
> 080022800 (belgacom) / 080022312 (skynet)
>
Which are useful numbers if you are calling from within Belgium
An international number is +32 2 202 41 11 (I don't know how long it will
take to get an expert on the line :-)

Leo

[houghi]

["Followup-To:" header set to be.telecom.]
Peter Jensen wrote:
> Hi,
>
> How is it possible, as a Dane, to get in contact with belgacom.be? My
> problem is that "tracert ww.arceurope.com" stops at belbone.be !!!

If it stops at belbone, why contact belgacom?

> Is it possible to sent an email? If yes, email address? If I go to
> www.belgacom.be it is possible to find a usefull telephone number. I need to
> speak to an expert.

Just curious, what is the problem? It is common practice not to let
traceroutes pass for whatever reason.

--
houghi Please do not toppost http://houghi.org
Roses are #FF0000, Violets are #0000FF,
All my base are belong to you. Happy Valentine.

[Exclusief]

Peter Jensen wrote:
> Hi,
>
> How is it possible, as a Dane, to get in contact with belgacom.be? My
> problem is that "tracert ww.arceurope.com" stops at belbone.be !!!
>
> Is it possible to sent an email? If yes, email address? If I go to
> www.belgacom.be it is possible to find a usefull telephone number. I need to
> speak to an expert.
>
> Hope someone can help me.
>
>

For your problem I'd try contacting the belbone/skynet Network
Operations Center at +32 2 547 51 51
else maybe +32 2 547 51 60

[houghi]

["Followup-To:" header set to be.telecom.]
Exclusief wrote:
> Peter Jensen wrote:
>> Hi,
>>
>> How is it possible, as a Dane, to get in contact with belgacom.be? My
>> problem is that "tracert ww.arceurope.com" stops at belbone.be !!!
<snip>
> For your problem I'd try contacting the belbone/skynet Network
> Operations Center at +32 2 547 51 51
> else maybe +32 2 547 51 60

I still don't understand why to contact skynet when it stops at Belbone.
I would contact Belbone.
--
houghi Please do not toppost http://houghi.org
Roses are #FF0000, Violets are #0000FF,
All my base are belong to you. Happy Valentine.

[Philip Paeps]

Peter Jensen <peter1969@removemeofir.dk> wrote:
> How is it possible, as a Dane, to get in contact with belgacom.be? My
> problem is that "tracert ww.arceurope.com" stops at belbone.be !!!

It probably makes more sense to contact belbone, which are, indeed, in some
obscure way related to Belgacom. If you try to contact Belgacom on a sales
number, they're likely to get a bit confused.

> Is it possible to sent an email? If yes, email address?

I assume that you have used the traditional means of trying to find contact
details about (possible) routing issues? You have checked in RIPE who is
responsible for the address space, and tried all those contacts?

> If I go to www.belgacom.be it is possible to find a usefull telephone
> number. I need to speak to an expert.

Experts prefer not to put their phone numbers on the sales and marketing
platforms of the companies who employ them. They have better things to do
than answering calls.

> Hope someone can help me.

Not directly.

- Philip

--
Philip Paeps Please don't email any replies
philip@paeps.cx I follow the newsgroup.

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