Re: [Full-Disclosure] eBay Security Contact

[Kevin Spett]

I recommend calling support and asking to speak with a supervisor, and then
their supervisor's supervisor, etc. etc. That's worked well for me at a
number of companies.



Kevin.

----- Original Message -----
From: <mattmurphy@kc.rr.com>
To: <full-disclosure@lists.netsys.com>; <bugtraq@securityfocus.com>
Sent: Thursday, May 01, 2003 1:25 PM
Subject: [Full-Disclosure] eBay Security Contact


> Hello,
>
> I'm looking for contact information for the security department (if such a
> thing exists) at eBay. If anyone has any security contact information
> (specifically, I'm looking for e-mail addresses), or just general
"support"
> information where I can reach a human -- as such information appears to be
> deeply buried. I'm really starting to become frustrated by the lack of
> support; everything they have is automated/robotic, and even that doesn't
> really
>
> --------------------------------------------------------------------
> mail2web - Check your email from the web at
> http://mail2web.com/ .
>
>
> _______________________________________________
> Full-Disclosure - We believe in it.
> Charter: http://lists.netsys.com/full-disclosure-charter.html
>

[Anne Carasik]

--R+My9LyyhiUvIEro
Content-Type: text/plain; charset=us-ascii
Content-Disposition: inline
Content-Transfer-Encoding: quoted-printable

Hi Matt,

Try http://www.auctionguild.com/. They are the best site for
this type of thing.

They don't see to have a security address per se, but I hope
you find who you are looking for.

Ebay tends to be very secretive about things type of things,
which isn't good for the consumer IMHO.

-Anne

mattmurphy@kc.rr.com grabbed a keyboard and typed...
> Hello,
>=20
> I'm looking for contact information for the security department (if such =
a=20
> thing exists) at eBay. If anyone has any security contact information=20
> (specifically, I'm looking for e-mail addresses), or just general "suppor=
t"=20
> information where I can reach a human -- as such information appears to b=
e=20
> deeply buried. I'm really starting to become frustrated by the lack of=
=20
> support; everything they have is automated/robotic, and even that doesn't=
=20
> really
>=20
> --------------------------------------------------------------------
> mail2web - Check your email from the web at
> http://mail2web.com/ .
>=20
>=20
> _______________________________________________
> Full-Disclosure - We believe in it.
> Charter: http://lists.netsys.com/full-disclosure-charter.html

--=20
.-"".__."``". Anne Carasik, System Administrator
.-.--. _...' (/) (/) ``' gator at cacr dot caltech dot edu=20
(O/ O) \-' ` -=3D"""=3D. ', Center for Advanced Computing Research=
=20
~`~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~


--R+My9LyyhiUvIEro
Content-Type: application/pgp-signature
Content-Disposition: inline

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.2.1 (GNU/Linux)

iD8DBQE+sXYQMBm4d8/+V5gRAmidAJwLmsK257lXeNMQ5XRqKv5qurgd2ACffg8d
C0a9+sly168lGrq/VK/+vNA=
=IBQ+
-----END PGP SIGNATURE-----

--R+My9LyyhiUvIEro--

[Anthony Patti]

+-----Original Message-----
+From: mattmurphy@kc.rr.com [mailto:mattmurphy@kc.rr.com]
+Sent: Thursday, May 01, 2003 12:26 PM
+To: full-disclosure@lists.netsys.com; bugtraq@securityfocus.com
+Subject: eBay Security Contact
+
+
+Hello,
+
+I'm looking for contact information for the security department (if such a
+thing exists) at eBay. If anyone has any security contact information
+(specifically, I'm looking for e-mail addresses), or just general
+"support"
+information where I can reach a human -- as such information appears to be
+deeply buried. I'm really starting to become frustrated by the lack of
+support; everything they have is automated/robotic, and even that doesn't
+really

Matt,

You can use spoof@ebay.com. This is the address used to report the phony
Russian eBay e-mails claiming to be from eBay Billing saying that your
credit card was declined...yadda-yadda.
They do respond with a human reply and name along with the boilerplate
response.

And yes it is buried.

Tony