We are seeking to recruit an enthusiastic technical support engineer for our shift team. In this role you will be responsible for rectifying software and hardware problems affecting our customers. Due to the international nature of our company, we are available 24/7 and you will work in shifts according to a fixed duty rota.

Your duties will be:
  • Installing various operating systems
  • Installing various control panels (plesk, direct admin, cpanel)
  • Rectifying software problems that are reported by internal as well as external customers.
  • Identifying and documenting hardware/software problems. Taking the necessary actions in response to those problems with the aim of describing structural solutions in the form of work instructions and procedures.
  • Configuring and installing various hardware, including Servers, Switches, Apc and KVM.
  • Upgrading servers (hardware, software, OS and applications).
  • Informing customers about the progress of a fault report and feeding back the cause and actions taken to rectify the problem.
  • Keeping the necessary records.

The work location is Haarlem, occasionally you need to travel to other datacenters in the Amsterdam area.

Requirements:
  • Professional and intellectual capacities at senior secondary vocational education (MBO) level or higher
  • Excellent knowledge of various OS, Linux and Windows server (2003/2008)
  • Extensive knowledge of miscellaneous hardware
  • Basic network knowledge (server-oriented)
  • Knowledge of services such as apache, Postfix and MySQL will be an advantage
  • Good communication and social skills
  • Good command of spoken and written Dutch and English, knowledge of a third foreign language will be an advantage
  • Valid (category B) driver's license
  • Able to work without supervision
  • Capacity to resolve issues in a proactive manner
  • Participate in initiatives designed to bring the company to a higher level
  • Willing to work in shifts


How to apply:
Click here: http://www.ocomcareers.com/en/contac...ly?vacancy=476 if you wish to apply directly. For more information on this vacancy, contact our recruiter Jolien Bijhouwer at +31(0)621159264.

Inquiries from acquisition agencies with regard to this vacancy are not appreciated.