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Hello.
We are looking for any company or person who will be able to help us with remote hands
with our racks in EasyNet DC, located at Sñhiphool area, Capronilaan, 2.
Our company is located outside the EU and we operate our facility remotely.
Looking for someone who will help us with installing new hardware or solving urgent
server problems.
We run mainly supermicro 1-3 units servers with p4 or xeon cpus under freebsd, fedora, slackware linux, windows. Also intel
platforms are
present. SATA or SCSI hard drives. We operate around 30 servers per rack with
cisco-2950 switches, power and 16-port kvm over ip switches. Also SIM-LP or IPMI cards can
be used for supermicro servers instead of power and kvm switches.
We have next job:
Not urgent, Scheduled job that can be done on any day or night time on your choise:
1) New hardware and servers installations. Server parts (cpus, hdds, ram, controllers, motherboards, chasis, addon pci cards)
are delivered to DC and you need to assemble server, setup rails in the
rack, install server in the rack, connect it to power, kvm and ethernet switches.
2) Cable re-crossing, planned downtime maintenance or any other small requests.
Note: We have several new servers per month and 2-5 hours of work for other requests
in DC. Usually we notify several days in advance for scheduled jobs. But
in single cases we ask to do next day.
Not urgent, Scheduled job that must be done on fixed night time:
1) Any our downtimes that are announced to customers for hardware changes, upgrades, firmware
or soft upgrades and require to be done at night.
2) Some (not all) downtimes that are announced by DC and require our staff present in
the DC to switch off and start on all the servers correctly, or move the cables or any other jobs
that can not be done remotely by our support team.
Note: Usually we have several night scheduled jobs per half-year.
Urgent job, that must be done As Soon As Possible (not later than 2.5 hours maximum from our
call you must be in the DC and start solving the problem):
1) Hardware crash. You will require to replace hardware (like hdds, ram, etc) with our spare parts. Or
take hdds from failed server and install to another server. If we do not have the spare
part you may be asked to drive to our suppliers in Amsterdam or any nearest shop and buy it.
2) Soft crash. Any firmware or server soft crash on critical hardware that can't be fixed
via kvm, console or power switches by our remote admins.
Note: Usually we have around 1-2 urgent jobs per half-year.
The candidates or companies who want work with us should satisfy the following requirements:
1) be avaliable 24/7 by phone/SMS for emegency calls and on day time for scheduled talks.
2) be avaliable via icq or msn on demand within the same day for talks if we need to explain what to do.
2) be avaliable to drive to DC 24/7 asap for emergency help. You must be able to start
driving not later then 1 hour from our call and have not more then 1.5 hour of driving. So in
2.5 hours maximum you must be in DC.
3) knowledge how to assemble the servers, rails and how many termal paste do you need for cpu
4) punctuality, tidiness. Please do not reply: if you can not keep your promises, if you
can forget even 1 of 5 points that you were asked to do, if you can not do the task in
time that you tell.
The main requirment - we need urgent support to be garanteed that you will be able go to DC
whenever we call you and need help.
We can do 2 ways of cooperation:
1) monthly payments with included time and per hour payments for extra hours
2) per accident payments or per hour payments
If you are interested - please reply to PM in English with your information, your address location and price quote.
Quote
